Shipping policy

Shipping Policy

Processing time

Orders are processed and dispatched within 1-2 business days. Orders placed on weekends or public holidays will be processed the next business day.

Domestic shipping (Australia)

We ship to all states and territories across Australia. Delivery timeframes are estimates only and are not guaranteed once an order has left our facility.

International shipping

We ship worldwide. International delivery timeframes vary by destination and are estimates only. Customs processing can add delays outside our control.

Some countries have import restrictions, tariffs, or additional duties. It is the customer's responsibility to check their country's import regulations before ordering. See our Refund & Returns Policy for our position on customs rejections.

Shipping costs

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

Order tracking

You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Delays

We are not responsible for delivery delays caused by our shipping carriers, customs processing, weather, or other events outside our control.

Incorrect address

It is your responsibility to ensure your shipping address is correct at checkout. We are not responsible for orders delayed or lost due to an incorrect address provided by you. If you notice an error after placing your order, contact us immediately at info@nurinutrients.com.au — we may be able to correct it before dispatch.